Effective Date: 01/01/2024
1. Introduction
Welcome to the Freedom Carports LLC DBA Wisconsin Carports ("we," "our," "us") website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information.
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, address, phone number, email address, and payment information when you make a purchase or contact us for customer support.
Call Recordings: We may record phone calls with our customer service team for quality assurance and training purposes.
Website Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, operating system, and pages viewed.
3. How We Use Your Information
We use your information for the following purposes:
Providing Services: To process your orders, deliver products and services, and communicate with you about your orders.
Customer Support: To respond to your inquiries and provide customer support.
Improving Our Services: To analyze website usage and improve our products and services.
Marketing: To send you promotional materials and updates about our products and services, if you have opted in to receive such communications.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
Access: Request access to the personal information we hold about you.
Rectification: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain legal obligations.
Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in these communications or contacting us directly.
7. Cookies
Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website after such changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Freedom Carports LLC DBA Wisconsin Carports
2812 Stonebridge Drive